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Close is the inside sales CRM of choice for startups and SMBs. Make more calls, send more emails and close more deals starting today.

Ingest Close calls to leverage Gong Conversational Intelligence.

Features

Import Close Calls
Gong transcribes call recordings from speech to text, turning them into actionable data and enabling teams to find specific calls with ease, search for keywords that were spoken, and benefit from rich conversational intelligence. 

FAQ

Close records audio in a single channel (mono). 

This means audio from recorded parties is merged into a single channel and there's not an immediate way to identify who is speaking on a recording.
Gong will attempt to separate speakers over time.
  • Gong will accumulate a number of representative calls by a recorded user and scan them to find the common speaker. 
  • Gong will attempt to break down calls into segments, each associated with a single speaker.

Integration Diagrams

Data

Gong

Gong

Close Dialer
Close Dialer
Data

Close Calls

Close Calls

Connect

Enable this integration from Gong Company Settings > Telephony Systems

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Features

Import Calls

Developed By

Gong

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Filter by Category

Features

Import Calls

Developed By

Gong

Connect