About

Powered by Freddy Al and built on the next-generation customer engagement platform, Freshsales Suite helps unify internal silos and deliver personalized experiences across marketing and sales. The all-in-one intelligent CRM includes sales force automation, marketing automation, chat, and telephony in a single and intuitive UI. It empowers sales and marketing teams to attract the best leads, engage meaningfully, close deals faster, and nurture lasting relationships.

This integration facilitates a two-way data sync between Freshsales and Gong. 

Media

Features

Send Freshsales Data to Gong
  • See a list of Calls associated with each of the Freshsales records in Gong
  • Filter Calls by Freshsales fields
  • View deals and their potential revenue value in the Accounts page
Use Gong data in Freshsales
  • View Gong Call recordings without leaving Freshsales product
  • Have a repository of Calls and Action Items from Gong
  • Automatically create tasks in Freshsales with Action Items from Gong Calls

Integration Diagrams

Data

Gong

Gong

Freshsales
Freshsales
Data

Freshsales

Freshsales

Connect

Available to Freshsales customers on Enterprise plans.

Pre-Installation page

  1. Go to the Freshsales configuration page and enter a valid email address
  2. Click on next will take you to the Gong connect page
  3. Gong access key and access secret will be available in Gong instance
  4. Open Gong Website and then create an account
  5. Under User icon dropdown click on company settings
  6. In company settings page, click on the API under Ecosystem section
  7. Click on API Keys tab, there will be Get API Key button
  8. Click on API Key button will provide us with the Gong Access key and Access secret
  9. Copy the Gong Access key and Access secret and paste it in the Required fields
  10. Entered email address cannot be changed after final validation
  11. To edit email address hit the ‘Change Email’ button on the Email card
  12. Hit the connect button to validate the page.
Post-Installation page

  1. Go to configuration page
  2. Hit the edit button on Gong access secret and key to edit Gong access secret and key
  3. Enter the Correct Gong access secret and key and hit connect to validate
  4. Hit the edit button on Freshsales domain and API key to edit Freshsales domain and API key (optional)
  5. Enter the correct Freshsales domain and API key and hit connect to validate (optional)

*oAuth Workflow Coming Soon

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Features

CRM Integration

Developed By

Freshsales

Connect

Filter by Category

Features

CRM Integration

Developed By

Freshsales

Connect