About

Managing your customer accounts is even easier with the Gainsight integration for Gong. With direct views into critical milestones across the entire customer journey such as sales discussions, business reviews, and team performances to name a few, your CS organization can be sure all customer interactions are being captured.

Media

Features

Embed Gong Calls in Gainsight
Access Gong calls coupled with Gainsight AI noes directly from Gainsight Timelines to empower CS Teams with rich insights required to drive retention and growth.
Use Gong Call Data in Gainsight
With Gong call logs on Gainsight Timelines,  your CS team is sure to capture all customer interactions while being alerted to upsell opportunities or potential customer-health risk factors across their book of business from right where they're already working.

Benefits

Enabling Data-Driven Customer Focus
Capturing Gong call recordings and Tracker mentions in Gainsight Timelines empowers Customer Success Teams to more easily focus on customer experience, while engaging in meaningful conversations driven by relevant insights and activities. 

Integration Diagrams

Data

Gong Calls & Data

Gong Calls & Data

Gainsight
Gainsight
Data

Gainsight Timelines

Gainsight Timelines

Connect

Filter by Category

Features

Embed Gong Calls
Use Gong Data

Developed By

Gainsight

Connect

Filter by Category

Features

Embed Gong Calls
Use Gong Data

Developed By

Gainsight

Connect