Pod
Close pipeline faster
About
Allow Pod to incorporate Gong Call Transcripts in its insights engine. Gong data will be used to provide more reliable, personalized, real-time recommendations around contact mapping and framework analysis.
Features
Use Gong Data in Pod
Users can access Gong transcripts and recording links directly within their Pod workspace.
Users can leverage call transcripts to analyze stakeholder sentiment and synthesize the main concerns and questions surfaced within their buying committee.
Users can leverage call transcripts to synthesize information within their favorite sales methodology framework (i.e., MEDDPICC, BANT. Sandler) and identify what to discuss in upcoming customer conversations.
FAQ
The Pod and Gong integration allows seamless synchronization between your Gong conversation recordings and Pod’s pipeline intelligence tools. Recorded calls in Gong will automatically sync with Pod, enriching your pipeline insights with conversation data, providing deeper analysis of deal health, sentiment, and activity tracking.
Pod syncs key conversation insights from Gong, such as call recordings, transcripts, and conversation intelligence metrics like talk-to-listen ratio, customer sentiment, and next steps. This data enhances Pod’s pipeline intelligence by adding contextual deal insights directly from your recorded interactions.
The sync frequency can be customized based on each specific use cases. By default, Pod syncs general data from Gong daily ensuring your pipeline intelligence is always up to date with the latest conversation data. However, ad-hoc syncs will be done on demand to support more specific use cases requiring the extraction of specific deal data.
With the Gong-Pod integration, users can access Gong transcripts and recording links directly within their Pod workspace. This allows you to analyze stakeholder sentiment, identify key concerns, and track important questions raised by your buying committee. Additionally, you can leverage these transcripts to organize insights within your preferred sales methodology framework, such as MEDDPICC or BANT, helping you prepare for upcoming customer conversations and focus on critical deal drivers.
Integration Diagrams
Data
Gong Call Transcripts
Gong Call Transcripts
Data
Pod
Pod
Connect
- Ensure you have the correct permissions a Tech Admin in your Gong account to authorize the integration with Pod.
- Log in to your Pod workspace (app.workwithpod.com).
- Access the Integrations page in the Settings, under the "Integrations" section.
- Select Gong from the list of available integrations.
- Authenticate your Gong account, following the on-screen instructions to grant Pod the necessary permissions to access your conversation data. This may require you to log in with your Gong admin credentials.
- Save and activate the integration.
- Verify the integration. To ensure everything is working correctly, check within Pod to see if your Gong calls and transcripts are accessible. You can do this by navigating to a deal record in Pod and reviewing if the timeline includes Gong data.