About

Zendesk is a customer service platform that empowers organizations to improve customer engagement and better understand their customers with easy to use solutions. 

Ingest Zendesk Telephony Calls and leverage Gong Conversational Intelligence. 

Media

Features

Import Zendesk Calls
Gong transcribes call recordings from speech to text, turning them into actionable data and enabling teams to find specific calls with ease, search for keywords that were spoken, and benefit from rich conversational intelligence. 
Use Gong Data in Zendesk
Create Support Tickets directly from Gong Call Transcripts and capture customer issues in their own words.

Integration Diagrams

Data

Gong

Gong

Zendesk
Zendesk
Data

Zendesk

Zendesk

Connect

Follow these steps to enable the Zendesk integration

Filter by Category

Features

Import Calls
Use Gong Data

Developed By

Gong

Connect

Filter by Category

Features

Import Calls
Use Gong Data

Developed By

Gong

Connect