Harte Hanks
Seamless Customer Experiences, Delivered.
Description
Harte Hanks partners with businesses to enhance customer engagement and satisfaction. Leveraging over 40 years of experience, they offer a comprehensive suite of services, including data cleansing and enrichment, targeted marketing strategies, inside sales optimization, expert customer care, and efficient fulfillment and logistics solutions. Their data-driven approach and commitment to operational excellence ensure that every customer interaction is optimized, fostering brand loyalty and driving business growth.
Services
Data Cleansing
Harte Hanks data cleansing ensures your customer and prospect data is accurate and up-to-date by identifying and rectifying errors, leading to more effective marketing and sales efforts.
Data Enrichment
Harte Hanks data enrichment enhances your existing datasets with additional information, providing deeper insights into customer behaviors and preferences, which can improve targeting and personalization.
Account-Based Marketing (ABM)
Develops tailored marketing strategies focused on high-value accounts, aligning marketing and sales efforts to drive engagement and conversions.
Content Marketing
Our content marketing services create and distribute valuable, relevant content to attract and engage your target audience, establishing your brand as a thought leader and building trust with potential clients.
Inside Sales Outsourcing
Provides skilled sales professionals to manage your inside sales activities, from lead generation
Sales Play Development
Harte Hanks sale play development designs effective sales strategies and scripts that guide your sales team through various selling scenarios, improving consistency and success rates.
Customer Service Outsourcing
Offers comprehensive customer support solutions, handling inquiries and issues across multiple channels to ensure a seamless and satisfying customer experience.
Help Center Development
Builds and maintains self-service portals and knowledge bases, empowering customers to find answers independently, reducing support costs, and increasing satisfaction.
