Guides
Why AI is essential for retention
Getting to the bottom of high churn rates
Losing sleep over your churn rate? You’re not alone.
Many business leaders struggle to prevent churn, but in today’s economy, retaining customers is necessary to keep your company afloat. With fragmented data and workflows, proactively identifying accounts at risk of churning is nearly impossible. And understanding why customers leave is no easier.
Developments in AI have changed things. The technology removes blindspots and illuminates at-risk customers so you can gain clarity on why your customers churn, course-correct, and drive the business forward.
In this guide we’ll explore:
- Why your customers might be leaving
- Traditional methods for preventing churn
- How to retain more customers with AI