Gong AI
Take AI beyond seller efficiency
Fuel productivity, predictability, and growth with AI that’s built into team workflows and optimized to deliver relevant insights.
AI purpose-built for revenue teams
An unmatched data foundation fuels Gong’s 40+ in-house AI models tuned for your revenue needs.
Built on the right data
Power trustworthy insights with customer interactions captured across your revenue tech stack and mapped to your business context.
Insights you can trust
Separate signal from noise, with proprietary AI models tuned specifically for revenue teams.
Easily customizable
Tailor Gong AI models to your unique business, geography, and industry, no data science required.
Revenue AI across your entire customer lifecycle
Advanced Detection
Detect critical signals
Go way beyond simple keyword matching. Gong patented topic detection technology identifies complex concepts, customer risks, and emerging trends. The result? Faster, more accurate decision-making that drives real impact.
Generative AI
Tailor content for each customer
Create effective content with full deal, account, and contact context in seconds. Gong AI generates relevant and effective account briefs, follow-up emails, internal updates, and more to improve pipeline conversion and accelerate sales cycles.
Intelligent Guidance
Guide your team to win
Help every team focus on the right actions at the right times. Prioritize high-impact tasks, develop effective deal strategies, and provide full account context within your team’s existing workflows to improve win rates and shorter sales cycles.
Powerful automation
Standardize excellence at scale
Get visibility into adoption of methodologies, messaging, coaching best practices, and more. Gong AI suggests deal updates to improve seller productivity and manager feedback, and automatically updates CRM to eliminate manual data entry.
Predictive Intelligence
Predict revenue outcomes with unmatched accuracy
Harness the power of 300+ unique signals drawn from actual customer conversations to predict deal outcomes and forecast projections with unprecedented accuracy. Make data-driven decisions with confidence and drive your business forward.
What our customers say
Productivity
Predictability
Growth
Productivity
Predictability
Growth
“Gong’s AI helps LogicMonitor work smarter, not harder, so we’re spending time in the right places versus just doing a whole bunch of administrative work.”
“Gong’s AI helps LogicMonitor work smarter, not harder, so we’re spending time in the right places versus just doing a whole bunch of administrative work.”
“With Gong, we’re able to create a much more accurate forecast, because we’re not relying on what a seller thinks is going to happen — we’re drawing on CRM, call, email, and historical data.”
Read case study
“Everyone wants higher volume, but it’s critical to maintain quality. Gong allows us to increase both the velocity and volume of deals while ensuring quality isn’t sacrificed.”
AI you can trust
Gong provides enterprise-grade security and ensures you retain control over your data, which is never shared in a public domain.
Thank you for your submission.
Frequently asked questions
Gong AI is an advanced, purpose-built artificial intelligence solution for revenue teams. It leverages patented technologies to detect, generate, guide, automate, and predict critical aspects of the sales process, helping teams boost productivity, increase predictability, and drive revenue growth.
Gong AI works by capturing and analyzing vast amounts of customer interaction data, including calls, emails, and meetings. It combines this with CRM and other first and third-party data sources and uses sophisticated AI models to provide actionable insights, automate tasks, and guide revenue teams towards better outcomes.
Gong’s core AI capabilities include:
- Detect: Identify important topics, trends, and risks in customer interactions
- Generate: Create effective content like account briefs and follow-up emails
- Guide: Provide actionable insights and recommendations to move deals forward
- Automate: Streamline manual tasks like CRM updates and coaching feedback
- Predict: Forecast revenue outcomes with high accuracy based on comprehensive data
The benefits of using AI in sales are substantial and wide-ranging. Gong AI enhances seller productivity by automating manual tasks, improves decision-making through accurate revenue predictions, and provides actionable insights to guide strategies. It also enables personalized customer interactions, helps identify risks and opportunities earlier, and ultimately drives revenue growth by optimizing the entire sales process.
Gong AI empowers sellers to close deals more effectively by leveraging its advanced capabilities. It detects crucial topics and customer risks in conversations, generates personalized follow-up content, and guides sellers with AI-powered to-dos to move deals forward. Additionally, Gong AI automates manual tasks like CRM updates, allowing sellers to focus more on high-value activities that drive deal closure.
Yes, Gong AI excels at revenue forecasting by leveraging its unique ability to analyze customer interactions and deal activities. Unlike traditional forecasting methods, Gong AI predicts outcomes based on over 300 unique signals from direct customer conversations and historical performance data. This comprehensive approach results in more accurate forecasts, allowing revenue leaders to make confident projections and pinpoint specific actions to meet targets.
Gong AI assists sellers in generating pipeline by providing deep insights into customer interactions and market trends. It helps identify buyer intent signals, surface new opportunities, and guide sellers on effective outreach strategies. With AI-powered account summaries and personalized content generation, sellers can craft more targeted and compelling pitches. This data-driven approach enables teams to build stronger pipelines and convert more leads into qualified opportunities
Implementing AI in sales can present challenges such as ensuring data quality and quantity, integrating AI insights into existing workflows, and overcoming potential resistance to change. However, Gong AI addresses these challenges by providing a holistic data strategy, seamless integration with CRM systems, and user-friendly interfaces. Gong AI comes with pre-built models and can be easily customized to fit your specific business needs without extensive technical expertise. Plus, Gong’s expert services and support teams also help organizations navigate the implementation process and drive adoption
Implementing and using Gong AI is designed to be straightforward and user-friendly. Gong offers comprehensive implementation services, training, and ongoing support to ensure a smooth adoption process. The platform features pre-built AI models that can be leveraged immediately, and customization options don’t require data science expertise. With intuitive interfaces and integration capabilities, Gong AI can be easily incorporated into existing workflows