WE ARE GONG

Years ago, while CEO at another company, Amit Bendov had an idea. His teams were consistently losing deals and no one understood why. After reviewing sales calls and emails in search of a solution, Amit realized that revenue leaders and sellers were hearing only part of customer conversations. Lacking an efficient process for accessing and synthesizing customer communications, executives and their teams would spend hours compiling and reviewing CRM notes. Despite this laborious effort, most still resorted to guesswork and gut feelings when making crucial business decisions, rather than what customers were actually telling them. The results were inefficient seller workflows, low productivity, misaligned teams, failed strategic initiatives, and lost deals.

A discussion with his engineer friend Eilon Reshef revealed that AI could help solve the problem. What ensued was an idea for an AI-powered platform that captured customer interactions and analyzed them at scale to deliver powerful insights, suggest next best actions, and orchestrate revenue workflows. The Gong Revenue AI Platform was born.

Gong empowers everyone on the modern revenue team to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends and driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success.