Gong Engage

Turn conversations into high-quality sales engagement

Prioritize the right deals, build better customer relationships, and drive pipeline from lead to close. Gong Engage is the only sales engagement solution that transforms customer conversations into personalized outreach and next-best action, powered by the Gong Revenue AI OS.

Productivity Drive Focus

Companies that grow with Gong

Boost pipeline growth with AI-driven sales engagement

A contact panel in Gong's Engage/People view showing an AI-powered "Enrich" action populating contact details like phone, mobile, email, and company for a selected person.

Enrichment in the flow of work

Fill data gaps before outreach

Start every engagement with trusted third-party data. Gong Enrich automatically finds a valid email or phone number when a contact enters an Engage Flow, or lets reps enrich contacts and accounts with one click from the Contact Panel. Teams can spend less time researching and more time reaching the right buyers.

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SpotOn Case Study

Create and convert more pipeline with AI sales engagement

By adopting Gong Engage, SpotOn’s team created 30% more top-of-funnel opportunities and converted 20% more of them into revenue — all with the help of intelligent automation and AI sales engagement.

Being able to nail those key messages at the right time and map that process in a repeatable way has led to giant growth in our pipeline.

Matt McGonegle
Director of Inside Sales
SpotOn logo
Exterro customer testimonial

Personalized outreach at scale, made possible by AI

See how Exterro increased its BDR-sourced pipeline by 2X using Gong Engage.

Engage allows us to do outreach from inside of Salesforce so we don't have to juggle tools. The AI power of Gong living on every Salesforce page we visit is a game changer.

Adam Krieger
Global Manager of Business Development
Exterro logo

Unlock new growth with AI agents and revenue-generating workflows

Gong Engage is powered by the Gong Revenue AI OS, the only operating system built on complete data, embedded agents, and specialized AI that turns signals into targeted outreach, and outreach into revenue.

AI Composer

Send emails that actually get replies

AI Composer crafts emails that feel personal — because they are. It pulls real context from your customer conversations to write messages that resonate. Automate high-quality follow-ups at scale, tap into proven templates, and watch reply rates soar.

Based on 6,278 reviews

Win more revenue with AI

Book a demo to see how specialized agents, purpose-built applications, and the world’s richest revenue signals work together to help you win.

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Key resources

Master the art of sales engagement

Frequently asked questions

FAQ

Gong Engage uses AI to help reps reach out with more precision and less effort. It recommends who to contact, when to engage, and what to say — based on real buyer behavior. Reps get auto-prioritized to-dos, AI-written emails, and deal insights that drive better outcomes, faster.

Gong Engage captures a comprehensive range of customer interaction data to enhance lead generation and conversion efforts. This includes emails, phone calls, web conference meetings, and digital interactions such as document views and website visits. By integrating with your CRM and communication solutions, Gong Engage provides a unified view of your prospects and pipeline, so your team can tailor engagement strategies effectively.

Additionally, Gong Engage's AI-driven analytics offer insights into engagement metrics, helping you identify high-performing strategies and areas for improvement. This data-driven approach supports more informed decision-making.

Yes. Gong Engage integrates seamlessly with Salesforce and other major CRMs. It automatically syncs contact data, activity history, and engagement updates — no manual entry required.

With Gong Anywhere for Salesforce, reps can also take actions in Gong such as view contact details, trigger flows, and send emails or make calls — without ever leaving the CRM.

With Engage, reps can work smarter by getting AI-based recommendations for important tasks, based on the context of customer interactions instead of relying on inaccurate CRM data. Reps get a live, prioritized list of actions in one place, helping them stay on track and move deals forward.

Powered by the Gong Revenue AI OS, reps can quickly get insights about accounts, deals, and contacts by simply asking a question. Gong Engage also provides every team member with a full view of each account’s history, so reps can personalize effectively. Reps can even use AI to generate follow-up emails and call summaries with clear next steps, based on the context of customer interactions.

Gong Engage integrates seamlessly with a variety of solutions to enhance your sales engagement workflows. Key integrations include:

  • CRM: Bi-directional sync with Salesforce, HubSpot, and Microsoft Dynamics 365 keeps data accurate — no manual entry required.
  • Contact data providers: Add and enrich contacts directly to Gong Flows with existing partners within ZoomInfo and LeadIQ or with Gong Enrich
  • Power dialers: Prospect at scale with Nooks, and Orum — for efficient, high-quality calling.
  • Intent data: Prioritize the right buyers by pulling in real-time signals from 6sense, G2, LinkedIn, Dealroom, and more.
  • Scheduling tools: Book meetings faster with Chili Piper and Calendly, embedded directly in Gong Engage flows and the Email Composer.

Explore all supported integrations on the Gong Collective page.

Gong Engage prioritizes data security and privacy through a comprehensive, multi-layered approach:

  • Encryption: All data is encrypted both at rest and in transit. Customers can further enhance security by using their own encryption keys for data stored in Gong systems.
  • Compliance: Gong complies with major data protection regulations, including GDPR and CCPA. Gong is certified under standards such as ISO 27001, ISO 27017, ISO 27018, ISO 27701, and SOC 2 Type II.
  • Data Governance: Access to data is strictly controlled based on the principle of least privilege. Gong operates within a secure Virtual Private Cloud (VPC) environment on AWS, ensuring logical separation and security for each customer.
  • AI Model Security: Gong AI models are developed and managed in-house, without reliance on public large language models, ensuring that customer data remains confidential and secure.
  • Privacy Controls: Features like customizable exclusion lists, consent management tools, and data retention settings empower organizations to manage their data in compliance with privacy regulations.

For more detailed information, please visit Gong's Trust Center and Privacy Policy.

Gong Enrich helps fill missing contact and account data as people enter Gong Engage Flows. It automatically checks for missing or outdated information and fills it in, including verified emails, phone numbers, and account details, from your configured data providers. With more complete information available in the workflow, reps can spend less time researching contacts and more time creating relevant outreach.