SAN FRANCISCO and AUSTIN, TX

Gong Unveils New AI Innovations to Help Revenue Teams Drive Growth at Scale

October 21, 2025

Gong Orchestrate and new AI-driven capabilities aim to help businesses grow by doubling rep productivity; accelerating execution 5x; and empowering smarter, faster decision-making in a unified, trusted Revenue AI Operating System.

SAN FRANCISCO and AUSTIN, TX – October 21, 2025: Gong, the leading revenue AI company, today announced new product innovations at Gong Celebrate, built to unify and orchestrate essential go-to-market workloads across the entire revenue organization. Built into the Gong Revenue AI Operating System (OS), these capabilities are designed to help teams win more deals with greater intelligence, automation, and visibility.

The new products are designed to help teams orchestrate revenue growth and broader business success, and are built to help revenue teams:

  • Improve sales reps’ productivity as much as 2x1
  • Execute key sales motions such as account handoffs, up to 5x faster2
  • Support leaders in making up to 2x higher-quality decisions3

A Unified and Trusted AI OS for Revenue

For too long, revenue teams have operated within data silos and using disconnected tools, making it difficult to align strategy, execution, and measurement. To drive meaningful business outcomes, revenue teams – the heartbeat of any organization – need a single AI OS that unifies data, workflows, and actions into a single platform that orchestrates the entire go-to-market (GTM) organization around what wins.

“As Rippling has grown, our revenue organization has evolved to navigate increasing complexity. In this environment, success hinges on being able to align our strategic priorities, like driving accurate forecasts, with accurate and efficient execution among our sales reps,” said Jameson Yung, SVP International Sales, Rippling. “Gong brings these elements together, empowering our organization to scale best practices and achieve consistent outcomes that contribute to business growth.”

Introducing Gong Orchestrate: From Insight to Execution in One Place

Gong Orchestrate is designed to close the gap between business strategy and front-line execution on revenue teams. This industry-first solution will enable teams to define, execute, and evaluate the effectiveness of GTM strategies all in one place.4 Companies have traditionally relied on sales reps to follow critical plays such as new business, cross-selling, onboarding, and more. However, this can create inconsistencies, costing time and sacrificing quality. By unifying these motions into a single solution, revenue organizations can centralize the strategic direction and tactical execution of their sales motions, creating better alignment and efficiency.

Gong Orchestrate is built to work by:

  • Guiding leaders to quickly and accurately define, create, and launch consistent sales plays for adoption across the organization
  • Surfacing real-time guidance for sellers across the buying journey, allowing entire teams to execute more consistently
  • Identifying and scaling winning strategies based on data that measures business impact

Furthermore, the AI capabilities in Gong Orchestrate are built on Gong’s trusted data privacy framework, ensuring customer interaction data is processed securely and in compliance with data protection laws.

“Over the past several years, AI has delivered incredible insights and efficiencies to revenue teams, but it has fallen short when it comes to linking these with automated actions across the revenue cycle,” said Eilon Reshef, co-founder and Chief Product Officer, Gong. “Gong is changing that by introducing new capabilities that will let teams orchestrate their revenue workloads within a unified operating system that integrates visibility, intelligence, and automation – with trust built in.”

Transformative revenue orchestration relies on the foundational elements of intelligence, visibility, and automation to inform and optimize key processes. Gong is unveiling additional innovations in each of these areas.

AI Agents delivering deep intelligence

To deliver end-to-end revenue orchestration, Gong is enhancing how companies understand and act on insights by introducing deeper understanding. Powered by the Gong Revenue Graph’s complete and dynamic map of customer interactions, new offerings include:

  • Expanding its popular AI Ask Anything agent, which has previously let users query calls, accounts, deals, and individual contacts, to now enable natural language questioning across their entire customer base. This will provide even more comprehensive insights to guide leaders making strategic business decisions.
  • AI Deep Researcher agent. Extending beyond a simple chatbot interface, this agent features a multi-step analysis capability that handles complex business questions requiring in-depth explanations. In this way, AI Deep Researcher will deliver trustworthy insights based on real interactions.

Combined, these agents – part of an expanded portfolio which now includes 18 agents – can deliver valuable insights that help teams drive greater organizational intelligence and success. For example, a sales leader can use the expanded AI Ask Anything feature to evaluate how new messaging is resonating with prospects, and then leverage AI Deep Researcher to report on its impact on win/loss metrics.

Automation to drive faster execution

New automation capabilities from Gong are designed to enable greater collaboration between revenue teams and agents, helping streamline and speed the transition from strategy to execution. The new AI Data Extractor agent will automatically create fields within CRM and auto-populate them based on captured customer interactions, eliminating the need for sales reps to manually enter data. These fields can then be automatically brought into revenue workflows – and ultimately help scale growth.

Organizational-level visibility for business outcomes

With new ways to visualize Gong’s insights and reports, businesses can optimize how they configure and understand critical revenue data. For example:

  • Configurable Forecast Boards will deliver increased flexibility and customizability for forecasting, directly pulling data from customer interactions.
  • Account Boards will extend beyond sales reps to engage post-sales and account management teams with complete context, enabling them to manage renewals, expansions, and churn alongside the teams driving new business.

The new Gong Revenue AI Operating System represents the next evolution of go-to-market execution—a single, trusted AI system that unifies teams, workflows, and insights to drive consistent revenue growth. Gong Orchestrate and the new capabilities within the Revenue AI OS are expected to be made available to customers over the coming months. To learn more about today’s news, read the blog.

This press release contains forward-looking statements, including statements regarding product capabilities, features, and expected benefits. Actual results may differ materially due to various risks and uncertainties. Gong undertakes no obligation to update any forward-looking statements. For more information, please refer to Gong’s website and applicable terms of use.

About Gong

Gong uses AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph of customer interaction data, intelligent agents, and trusted applications, Gong helps more than 4,800 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io.

1 Based on Gong capabilities that allow reps to increase deal velocity and win rates

2 Sales methodologies can be implemented in two weeks compared to 10 weeks without Gong

3 Based on the completeness and context of the Gong Revenue Graph and the insights it delivers

4 Compared to other revenue orchestration companies

Recent Press Releases

Gong Named to Fast Company’s Annual List of the World’s Most Innovative Companies for 2026

Gong Named to Fast Company’s Annual List of the World’s Most Innovative Companies for 2026

Recognized in the “Applied AI” category for helping customers drive transformational growth with its Revenue AI Operating System SAN FRANCISCO — March 24, 2026: Gong, the leading revenue AI company, today announced it has been named to Fast Company’s list of the World’s Most Innovative Companies of 2026 in the Applied AI category. This year’s list recognizes businesses shaping industry and culture through breakthrough innovation across sectors. At the center of this recognition is the Gong Revenue AI Operating System (OS) — a unified system that brings together data, workflows, and intelligent automation to help go-to-market teams execute with precision and consistency. Powered by the Gong Revenue Graph, it captures and analyzes customer interactions across calls, emails, and meetings, turning them into actionable insights that drive smarter decisions and faster growth. “AI only creates value when it drives action,” said Amit Bendov, CEO and co-founder, Gong. “Since we began 10 years ago, Gong has taken an AI-first approach to helping revenue teams operate more efficiently and effectively, embedding intelligence directly into their daily work so they can turn customer data into measurable outcomes. This recognition underscores our commitment to continuous innovation that transforms how go-to-market teams execute, collaborate, and win.” Over the past year, Gong has extended its lead in AI with its suite of intelligent agents purpose-built for revenue teams. These agents work in tandem with teams to drive real impact by actively participating in workflows — automating tasks, identifying signals, and guiding sellers. By embedding AI into these workflows, Gong has accelerated customer adoption and business growth, with the number of monthly users of Gong’s AI agents increasing by 75 percent over the past year. The World’s Most Innovative Companies is Fast Company’s hallmark franchise and one of its most anticipated editorial efforts of the year. To determine honorees, Fast Company’s editors and writers review companies driving progress around the world and across industries, evaluating thousands of submissions through a competitive application process. The result is a globe-spanning guide to innovation today, from early-stage startups to some of the most valuable companies in the world. “Our list of the Most Innovative Companies is about spotlighting organizations that don’t just adapt to change — they drive it,” said Brendan Vaughan, editor-in-chief of Fast Company. “The companies we honor this year are redefining what leadership looks like in 2026, pairing bold ideas with measurable impact and turning breakthrough innovation into real-world value. They are setting the pace for their industries and offering a blueprint for what sustained innovation can achieve.” Gong was ranked number seven of 20 companies in the Applied AI category. This marks Gong’s first year on the list and follows its inclusion in Fast Company’s Next Big Things in Tech list in October 2025. This recognition comes on the heels of Gong being named a Leader in the Gartner Magic Quadrant for Revenue Action Orchestration. To learn more about how Gong helps revenue teams drive more wins with the Revenue AI OS, visit gong.io. ABOUT GONG Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical revenue workflows, and close more deals with less effort. For more information, visit www.gong.io. ABOUT FAST COMPANY Fast Company is the only media brand fully dedicated to the vital intersection of business, innovation, and design, engaging the most influential leaders, companies, and thinkers on the future of business. Headquartered in New York City, Fast Company is published by Mansueto Ventures LLC, along with fellow business publication Inc. For more information, please visit fastcompany.com.

Press Release
March 24, 2026
Gong Appoints Tech Industry Veteran Joe FitzGerald as Chief Legal Officer

Gong Appoints Tech Industry Veteran Joe FitzGerald as Chief Legal Officer

SAN FRANCISCO, Calif. — March 17, 2026 — Gong, the leading Revenue AI company, today announced the appointment of Joe FitzGerald as Chief Legal Officer. As Gong continues to expand its AI-native platform for enterprises globally, FitzGerald will oversee global legal affairs, including corporate governance, intellectual property, data privacy, and regulatory compliance. FitzGerald brings over 25 years of expertise in compliance, corporate development, and complex market transitions. He most recently served as Chief Legal Officer at Lacework, where he helped steer the company through rapid global expansion, the security industry’s largest venture capital raise, and its subsequent acquisition by Fortinet. Prior to that, FitzGerald spent eight years at Pure Storage, where he was instrumental in scaling the legal function from an early-stage startup through its IPO and into a multibillion-dollar public enterprise. “As Gong continues to define the Revenue AI OS category, it’s more critical than ever to strategically navigate the intersection of innovation, data privacy, and global regulation,” said Amit Bendov, CEO and co-founder, Gong. “Joe’s deep expertise in scaling compliance for multi-billion dollar tech companies uniquely positions him as the right leader to support our next phase of growth.” The appointment comes at a period of significant momentum for Gong. The company continues to pioneer the use of AI and agentic workflows to help global revenue organizations increase productivity and drive revenue growth. Recently named a Leader in the Gartner Magic Quadrant for Revenue Action Orchestration, Gong is redefining how modern enterprises capture customer interactions and transform them into actionable intelligence. “Gong is at an incredible inflection point, transforming how the world’s most sophisticated revenue teams operate through AI,” said Joe FitzGerald. “I am thrilled to join a team that is not only innovating at a rapid pace but is also deeply committed to building a trusted, enterprise-grade platform. I look forward to working with Gong to navigate the legal and regulatory landscape while supporting its mission to help revenue teams unlock their full potential.” FitzGerald joined Gong effective March 16, 2026. He is based in Austin, TX. About Gong Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical revenue workflows, and close more deals with less effort. For more information, visit www.gong.io.

Press Release
March 17, 2026
Gong Appoints Simon Frey as Chief Customer Officer as Global Customer Base Surpasses 5,000

Gong Appoints Simon Frey as Chief Customer Officer as Global Customer Base Surpasses 5,000

Frey will drive measurable AI impact for the growing list of enterprises using the Gong Revenue AI Operating System SAN FRANCISCO, CA – March 4, 2026 – Gong, the leading revenue AI company, today announced the appointment of Simon Frey as Chief Customer Officer as its global customer base surpassed 5,000 organizations – marking a significant milestone in the company’s continued growth. Frey, who previously served as Senior Vice President of Customer Outcomes, will lead Gong's global customer strategy as the company scales its platform and services to meet strong demand. The company’s continued growth underscores how enterprises are investing in AI to improve revenue performance, unify customer data, and drive more consistent execution across their go-to-market teams. “I’ve had the privilege of working closely with Gong’s customers for years, and I’m continually inspired by how they’re embracing AI to go to market in ways that simply weren't possible before,” said Simon Frey, Chief Customer Officer at Gong. “Right now, we’re seeing an unprecedented level of innovation with agentic AI, but many teams are still struggling to turn early experimentation into real business impact. As Gong scales, our focus is on helping customers operationalize Gong and the Revenue AI OS to drive measurable outcomes.” “As part of Procore’s growth trajectory, we are laser-focused on maximizing sales productivity and accelerating outcomes across the board,” said Pradeep Konduru, Vice President of GTM Strategy at Procore. “Gong is a key partner in helping our teams drive revenue execution at scale, providing the AI-driven insights needed to win more effectively. We’re continuing to see a meaningful impact and look forward to continuing the partnership as Gong expands its support for customer success through the new Customer Office.” As part of this leadership expansion, Gong is launching a unified Customer Office – a strategic integration of its pre-sales and post-sales motions to ensure total alignment between the vision sold, and the value realized throughout the customer journey. This evolution addresses a critical market shift: enterprises no longer require just software tools, but rather a dedicated partner to provide the advisory, activation, and advocacy needed to embed predictive intelligence into their daily operating rhythms. To support this expansion, Gong has scaled its Services and Consulting ecosystem fivefold – leveraging both in-house experts and global systems integrators (GSIs), and introduced a specialized Revenue Architects team to serve as strategic partners in AI transformation. “Simon has spent years partnering closely with our customers, helping them unlock meaningful growth across their revenue organizations,” said Shane Evans, Chief Revenue Architect at Gong. “What we have realized is that simply layering AI on top of old workflows isn't enough. Organizations are looking for a foundational system that improves productivity and drives sustainable growth at scale. With Simon at the helm of our Customer Office and our new team of Revenue Architects, we are uniquely positioned to design and deliver measurable AI success outcomes for our customers.” Together, these milestones reinforce Gong’s commitment to setting the standard for modern AI-driven revenue architecture – and redefine the customer experience, providing the blueprints and technical sophistication necessary for enterprises to win in an AI-first economy. ### About Gong Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io.

Press Release
March 4, 2026